SHIPPING & DELIVERY
The E-commerce Online Retail Store website wishinggift.co.za has a fully integrated courier system.
Costing of delivery and delivery options are built into the e-commerce website and calculated at real time. The cost of delivery is provided during Check Out and is based on your order size, weight, and delivery address. Delivery charge varies with each transaction due to geographic location and your shipping destination. Orders will not be shipped until the funds have cleared in our account. Delivery times are influenced by receipt of payment , product availability, and the courier partner’s time-to-deliver in your location.
Average time for delivery is normally around 3- 7 working days and may be slightly longer in regional towns and cities and it is subject to stock availability. Some area’s regarded as “ No Go” areas may carry surcharges or require special arrangements. Times for collection from the courier companies are between 9:00AM and 15:00PM Monday to Friday (excluding public holidays).
We recommend having your products, goods delivered to an address where it is most likely to have someone available to check and sign for the delivery. Please do NOT use a P.O. Box or Postnet Suite as your delivery address. Please note, it is not always possible for the courier company to call you before delivering your products and goods. Ensure the correct postal code is used when adding your shipping details. Collection of your products, goods from our warehouses or collection points are not available to public.
BACK ORDERS IF THERE IS NO STOCK IN SOUTH AFRICA
Our E-Commerce Online Retail Store website prices and products , goods and / or services stock levels are based on information from our suppliers. Should any item not be in stock you may place that item(s) on backorder if they are still available from our suppliers or the manufactures. Items placed on back order are shipped as soon as they become available from the supplier or manufacturer. We may even suggest substitute item(s) to fulfil your order you may accept the substitute or place the item(s) provided it is still available on backorder or cancel the item(s) from your order.
CUSTOMS
SHIPPING TO OVER 200 COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you. We are not responsible for any custom fees once the items have shipped. We can process the import and export customs fees and delivery to your door or destinations if required. If you do not request this service, we are not responsible for custom fees.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
Shipping time varies by location and delivery method.
Estimated shipping time for international packages is 05 – 25 business days.
Estimated shipping time for Containers is 20 – 66 business days.
Estimated shipping time for local packages 01 – 07 business days.
Max delivery time – 45 business days, for international packages only
*This doesn’t include our 1-3 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Why wishinggift.co.za?
Uncompromised Quality
Experience enduring elegance and durability with our premium collection
Curated Selection
Discover exceptional products for your refined lifestyle in our handpicked collection
Exclusive Deals
Access special savings on luxurious items, elevating your experience for less
HOW TO LOG SHIPPING & DELIVERY INQUIRIES
Use this option only if you have already purchased Goods/Services/Products. If you use this option before a purchase was made or about shipping T&C’s, you will not receive a response. Click on “Contact Us” page, Choose “Shipping”, complete the required details and click “Contact Us” button.
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